All orders will ship ground. Delivery
time is usually 3-5 business days.
Express shipping is available on phone in orders only
for actual cost of shipping.
Please
DO NOT
attempt to fraudulently order any products by check or
credit card. We have sophisticated software to help combat
credit card fraud. We will prosecute any attempt to the
furthest extent of the law.
Payment Methods
By Credit card: We accept the following credit
cards:
Place Orders By Mail
If you feel more secure ordering by mail you can do so
by:
- Simply add all desired items to the shopping cart
and proceed to the check out.
- Fill out the form completely (excluding credit
card information)..
- Print the completed form.
- Mail the form along with Check or Money Order to:
Truck Outfitters Plus
3435 Lafayette Rd.
Waterloo, Iowa 50707
Note: If you pay by Money Order, your order
will be processed immediately. If you pay by Check,
your order will be processed once the check has cleared.
Place Orders By Fax
We can also process your order via
fax, simply:
- Simply add all desired items to the shopping cart
and proceed to the check out.
- Fill out the form completely (including credit
card information)..
- Print the completed form.
- Fax the form to:
1-319-433-0757
Product Availability
Most products will be shipped within 24-48 hours of
order placement. Some products require additional lead-time.
We will do everything we can to make sure you receive
your product as quickly as possible. We have distribution
centers all over the United States which helps to get
your order to you as soon as possible.
Since we ship our products through different distribution
centers, we must go through them to get any tracking
information.
This process takes time, so we ask that you:
Please allow 7-10 business
days for delivery before calling to track your order.
Order tracking can be done:
Monday-Friday 10AM-5PM ET
No order status will
be available online.
Special Orders
Although most items listed on our
site are available, there are times when an application
is special order. When an item is special order we will
contact you to notify you of this. There is a $10.00
special order fee and additional shipping will be added.
Special orders must be paid in full before the item
is ordered. Special orders are also not returnable.
Guaranteed Safe & Secure Ordering
Our site uses secure line technology
to guarantee your order is protected from loss, misuse
and alteration of any information that is collected
from you at the time of ordering. All credit card
information uses SSL (Secure Socket Layer) encryption.
All personal information is encrypted so it can not
be viewed by anyone but us.
Canceled Orders
We try to deliver our products in a very
timely manner. With this in mind once the order is
submitted they are generally processed immediately
(during normal business hours). If the order is placed
after normal business hours, they will be processed
the following morning, which allows more time to cancel.
Once the item or items have been processed and are
in line to ship, they can not be canceled. If
an order is not cancelled on the same business day
it was placed the orders will be accessed a 5% cancellation
fee (before 4
pm Central Time).
Information on this page is subject
to change without notice.
